Churches have come a long way in utilizing digital marketing and effective communication strategies to reach more people in their communities. However, many church websites still function as mere brochures, lacking true interoperability to engage and help potential visitors beyond providing basic information. In a recent episode of the Missional Marketing Podcast, Jason Hamrock and Bart Blair discuss the concept of using digital outreach as a funnel that helps people go from church awareness to attendance, providing practical strategies for churches to effectively engage with their audience and build trust. Based on Jason’s top tips, this blog post delves deeper into the best of digital outreach methods and their significance as an engagement pathway for churches.
What is Digital Outreach?
Digital outreach is the process of connecting and engaging with people in a community using various online methods. It goes beyond traditional advertising to meet people where they are and address their felt needs and concerns. The primary goal is to create awareness about the church’s existence, values, and services, leading to meaningful engagement and, eventually, in-person attendance.
The Awareness Phase of Digital Outreach
To build awareness effectively, churches need to focus on their core values and craft messaging that resonates with their target audience. Rather than just presenting a generic mission statement, churches should identify their core values and create content that revolves around them. For example, if the core value is “you belong,” then the content should emphasize how the church welcomes everyone, regardless of their background or past.

Moving from Awareness to Interest
Once people are aware of the church, they are likely to explore its website and social media pages. Here, churches should go beyond static content and create engaging materials, such as sermon snippets, videos introducing staff members, and resources addressing common problems and concerns. This interactive approach helps build interest and encourages potential attendees to take the next step.
Building Trust Through Gated Content
To build trust and deepen the connection with potential attendees, churches can offer gated content. Gated content requires users to provide their contact information (name, email, and possibly phone number) to access valuable resources, such as devotionals or guides. By offering helpful content tailored to their needs, churches demonstrate that they care about the individual’s well-being and are ready to help. By providing timely information of value that solves real-life problems, trust is built, and relational equity is established.
The Path to Attendance
As churches continue nurturing their relationship with potential attendees, they move towards building trust. It’s essential to keep the engagement going with regular emails containing more valuable content and inspiring stories of changed lives within the congregation. This consistent and personalized communication helps establish trust and personal connection, and reinforces the church’s commitment to supporting the community. By sharing more stories and content with leads, they get a glimpse into your heart for the people you serve and the momentum of how God is moving through your church.

Next Steps
Digital outreach offers an effective engagement pathway for churches to reach and connect with their target audience. By starting with awareness and progressing through the stages of interest, trust, and, finally, attendance, churches can build meaningful relationships with potential attendees. It’s essential to utilize digital marketing tools, automated email campaigns, and compelling content to support this process.
Remember, digital outreach is not a quick fix but a long-term strategy that requires dedication and persistence. By investing in building relationships and addressing the felt needs of their communities, churches can foster a sense of belonging and positively impact lives, both online and offline. So if your church is looking to grow its impact, embracing digital outreach is a vital component of your engagement strategy. If you want step-by-step tips from marketing pros on how to create and implement a digital outreach plan that’s personalized for your church, book a call with one of our Missional Marketing coaches today!


